Privacy Policy

Last Updated:

September 23, 2026

At FoundHint, we respect your privacy and are committed to protecting the information you provide when using our website, WordPress plugin, and related services.

This Privacy Policy explains what information FoundHint may collect, how we use it, how we protect it, and the choices available to you.

By using FoundHint, you acknowledge the practices described in this Privacy Policy.

1. About FoundHint

FoundHint is a local SEO solution for WordPress businesses, agencies, and SEO professionals.

FoundHint may collect and process information required to provide features, maintain the service, improve functionality, provide support, process subscriptions, and operate our website and software.

2. Information We Collect

Depending on how you use FoundHint, we may collect the following categories of information.

Account Information

When you create or manage a FoundHint account, we may collect:

Name
Email address
Account credentials or authentication information
Subscription information
Account preferences
Information you provide when contacting support

We only collect information reasonably necessary to operate your account and provide the requested services.

Business Information

FoundHint may process business information that you enter into the plugin or service, such as:

Business name
Business description
Business category
Business address
Phone number
Website URL
Business hours
Services
Business locations
Social profile information
Other information you choose to provide for local SEO purposes

This information may relate to your own business or a business you are authorized to manage.

Website and Technical Information

When you use FoundHint, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website activity
Plugin and software version
Error and diagnostic information
Log information
Approximate usage information

We use this information primarily to operate, secure, troubleshoot, and improve FoundHint.

3. Google Business Profile Data

FoundHint may provide an optional connection with Google Business Profile and related Google services.

When you choose to connect a Google account, FoundHint may receive information from Google based on the permissions you authorize and the functionality you use.

The information may include business profile information, location information, business details, performance information, or other data made available through the applicable Google APIs and authorized by you.

FoundHint does not request or receive your Google account password.

The specific Google information accessed by FoundHint depends on the Google permissions and features available at the time you connect your account.

For a detailed explanation of how the Google Business Profile connection works, please see our Google Business Profile Integration page.

4. How We Use Information

FoundHint may use collected information to:

Provide and operate FoundHint
Provide requested features
Manage your account
Process subscriptions and payments
Perform local SEO analysis
Generate recommendations and reports
Connect and synchronize authorized third-party services
Provide customer support
Diagnose technical problems
Maintain security
Prevent misuse and unauthorized access
Improve product functionality
Understand general product usage
Communicate important service information
Comply with applicable legal obligations

We use information for the purposes reasonably necessary to provide and operate the service.

5. How We Use Google API Data

When you connect a Google service to FoundHint, Google data is used to provide the functionality you have requested.

FoundHint may use authorized Google data to:

Display relevant business information
Compare business information
Perform supported local SEO analysis
Provide relevant recommendations
Display supported performance information
Support other Google-connected features you have explicitly enabled

FoundHint does not sell Google Business Profile data.

FoundHint does not use Google data for purposes unrelated to the functionality you have authorized.

Where applicable, FoundHint’s handling of Google user data is subject to the Google API Services User Data Policy and applicable Limited Use requirements.

6. Google Authorization

FoundHint uses Google’s authorization mechanisms when connecting your Google account.

When you authorize FoundHint:

You are redirected to Google’s authorization interface.
Google shows you the permissions requested by FoundHint.
You decide whether to grant access.
Google returns an authorization result to FoundHint.
FoundHint uses the authorized access to provide the connected functionality.

You can disconnect the Google connection through the available FoundHint controls or through applicable Google account settings.

Disconnecting an integration may prevent FoundHint from providing features that require access to that Google service.

7. Storage and Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Depending on the information and functionality involved, security measures may include:

Access controls
Authentication mechanisms
Encryption during transmission
Secure server infrastructure
Encryption or other protection for sensitive credentials and tokens
Security monitoring
Logging and auditing
Regular software maintenance

No internet-based service can guarantee absolute security. We therefore cannot guarantee that information will never be accessed, disclosed, altered, or destroyed through an unforeseen security incident.

8. Google Authorization Tokens

Where FoundHint needs to retain authorization information to maintain a connection with an authorized Google service, applicable credentials or tokens are stored using reasonable security measures.

Access to sensitive authorization information is restricted to systems and personnel that require it to operate the relevant functionality.

FoundHint does not store your Google account password.

FoundHint does not sell your personal information.

We may share information when reasonably necessary with:

Service providers that help us operate FoundHint
Payment processors
Hosting and infrastructure providers
Analytics or monitoring providers
Customer support and communication providers
Security and fraud-prevention providers
Professional advisers where necessary
Government authorities or other parties when legally required

Service providers may only access information necessary to perform their services for us and are expected to handle that information appropriately.

Google data obtained through authorized Google APIs is not sold or used for advertising purposes unrelated to the functionality you requested.

We do not transfer Google user data to third parties except where necessary to provide the requested functionality, comply with applicable law, or as otherwise permitted by the applicable Google policies.

Where Google’s policies impose additional requirements on Google user data, FoundHint follows those requirements.

11. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining accounts, resolving disputes, enforcing agreements, maintaining security, and meeting legal obligations.

The retention period may vary depending on the type of information and how it is used.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

12. Disconnecting Google Business Profile

If you disconnect your Google Business Profile integration, FoundHint will stop using the authorization to access the connected Google service.

Depending on the applicable feature and our technical implementation, information previously synchronized from Google may remain in your FoundHint account until it is deleted according to our data retention practices or you request its deletion.

If you want specific Google-related information removed after disconnecting, you may contact us at support@foundhint.com.

13. Account and Data Deletion

You may request deletion of your FoundHint account and associated personal information by contacting:

support@foundhint.com

When processing a deletion request, we may need to verify your identity or account ownership.

Some information may need to be retained when required by law, necessary to resolve disputes, prevent fraud or abuse, enforce agreements, or maintain legitimate business records.

14. Cookies and Similar Technologies

FoundHint’s website may use cookies and similar technologies to:

Keep the website functioning
Remember preferences
Understand website usage
Improve website performance
Maintain security
Support relevant website functionality

You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

15. Analytics

We may use analytics and measurement technologies to understand how visitors use our website and how users interact with FoundHint.

Analytics information may help us understand:

Which pages are visited
How visitors navigate the website
General usage patterns
Technical problems
Product and website performance

Where third-party analytics services are used, their processing may also be subject to their respective privacy policies.

16. Payments

If you purchase a paid FoundHint plan, payment information may be processed by third-party payment providers.

FoundHint may receive information such as:

Transaction status
Subscription status
Payment method type
Billing information
Transaction identifiers

Depending on the payment provider and implementation, FoundHint may not directly receive or store your complete payment card details.

Payment providers process payment information according to their own privacy policies and applicable requirements.

17. Communications

We may use your email address to send:

Account-related messages
Service notifications
Security alerts
Subscription information
Support responses
Important product updates
Other communications you have requested

Where marketing communications are provided, you may have the option to unsubscribe.

Transactional and service-related communications may still be sent when necessary to operate your account.

18. Third-Party Services

FoundHint may integrate with third-party services to provide specific functionality.

These services may include providers for:

Authentication
Hosting
Payments
Analytics
Email delivery
Security
Google services
Other integrations you choose to connect

When you interact with a third-party service through FoundHint, that service may process information according to its own privacy policy and terms.

19. Business and Client Information

If you use FoundHint to manage information belonging to a client, customer, employer, or another business, you are responsible for having the appropriate permission to provide and process that information through FoundHint.

Agencies and SEO professionals should ensure that they have the necessary authorization before connecting or managing a client’s business information or third-party accounts.

20. Children’s Privacy

FoundHint is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to FoundHint, please contact us so that we can take appropriate action.

21. International Data Processing

Depending on the services and infrastructure used to operate FoundHint, information may be processed or stored in countries other than the country where you live.

Where required, we take reasonable steps to protect information during international processing and comply with applicable data protection requirements.

22. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain processing
Request a copy of certain information
Withdraw consent where processing is based on consent

To exercise an applicable privacy right, contact us at: