Claim these free Local Citation Sites for UK first, in this order:
- Google Business Profile
- Bing Places for Business
- Apple Business (for Apple Maps; it replaced Apple Business Connect in April 2026)
- Yell.com
- Facebook Page
- Yelp UK
Then add a handful of established UK directories and the sites specific to your industry.
Use exactly the same business name, address and phone number on every one. Ten accurate listings do more good than fifty messy ones.
Optimize your Google Business Profile without leaving WordPress
Connect your GBP profile, compare it with your website and fix the gaps FoundHint finds.
- Business Profile audit and optimization
- Google Post scheduling
- Review management and replies
- Local rank tracking on a map grid
What is a local citation?
A local citation is any online mention of your business’s name, address and phone number (NAP), usually with your website, hours and category.
Directory profiles like Yell or Yelp are structured citations.
A mention of your business in a local news story or a supplier’s page is an unstructured citation.
Citations help in two ways.
They let search engines and map apps confirm that your business details are real and consistent. And they put you in front of people who search directly on those platforms. Some directories also supply data to other services, so one wrong entry can spread.
Citations are a supporting signal, not a ranking shortcut.
Your Google Business Profile, reviews, website and proximity to the searcher usually matter more. That is exactly why the order you claim things in matters.
Before you claim anything: build a master NAP sheet
Most citation problems start before the first listing is created. Spend 15 minutes writing one reference record and copy from it every time.
| Field | What to decide | UK example |
|---|---|---|
| Business name | Your real-world trading name, no keywords added | Harlow & Sons Plumbing |
| Address | One format, used everywhere | Unit 4, Riverside Park, Leeds LS10 1AB |
| Postcode | Always included, with the space | LS10 1AB |
| Phone | One local number, one format | 0113 496 0123 |
| Website | Final URL, with or without www, https | https://harlowplumbing.co.uk/ |
| Hours | Including bank holiday policy | Mon–Fri 08:00–18:00 |
| Categories | Primary plus 2–3 secondary | Plumber; Heating engineer |
| Short description | 50 and 250 word versions | — |
| Assets | Logo, 5–10 real photos | — |
UK formatting tips:
- Postcodes matter. Many UK directories match or de-duplicate listings by postcode. A typo can create a second listing.
- Pick one phone format. Use the local landline format (0113 496 0123) or the +44 format, and stick with it. Avoid call-tracking numbers as your main citation number.
- Service-area businesses (plumbers, cleaners, mobile hairdressers) working from home should hide the address where the platform allows it, rather than inventing an office address.
- Keep “Ltd” consistent. Either include it everywhere or nowhere in the public name.
Tier 1: Claim these core platforms first (week 1)
These platforms power the maps and search results most UK customers actually use. All offer a free listing.
1. Google Business Profile
Your Google Business Profile is your most important citation. It controls how you appear in Google Maps and the local pack.
Search Google Maps for your business first, because a profile may already exist and need claiming rather than creating. See our step-by-step guide to creating a Google Business Profile.
2. Bing Places for Business
Bing feeds results in Windows search and Microsoft’s AI products. The quickest route is to import your verified Google profile, which saves re-entering everything.
3. Apple Business (Apple Maps)
Apple combined Business Connect, Business Manager and Business Essentials into one free platform called Apple Business, launched on 14 April 2026 in more than 200 countries and regions. Location claiming and place cards for Apple Maps now live there, and existing Business Connect data moved across automatically. If an older guide tells you to use “Apple Business Connect”, use Apple Business instead. iPhone users searching Maps or Siri see this data.
4. Yell.com
Yell is the UK’s best-known online directory, and Yell states that a basic listing on Yell.com is free, including its reviews platform. Search your business name and postcode first: Yell may already have a record for you, and you should claim that rather than create a duplicate. Yell offers paid advertising too; you don’t need it to get the citation.
5. Facebook Page
A Facebook Page works as a free, trusted listing with your address, hours and reviews, and many customers check it before calling. Make sure the NAP matches your master sheet exactly.
6. Yelp UK
Yelp is most useful for restaurants, retail and personal services, and its data is used by other apps. Claim your existing page if one exists.
Tier 2: Add established UK directories (weeks 2–3)
Once Tier 1 is clean, add a small set of general UK directories.
Most have a free basic listing with paid upgrades; check each site’s current terms before signing up, and decline paid add-ons you don’t need.
| Directory | Best for | Note |
|---|---|---|
| Thomson Local | All local businesses | Long-running UK directory |
| FreeIndex | Services, trades, B2B | Strong review features |
| Cylex UK | All industries | Quick to set up |
| Foursquare | Retail, hospitality | Its location data is licensed to many apps |
| 192.com | All local businesses | UK business search |
| Hotfrog UK | SMEs | General listings |
| LinkedIn Company Page | B2B, professional services | Also a brand signal |
You don’t need every UK directory. Five to ten good general listings, all accurate, is a solid base for most small businesses.
Tier 3: Industry and local sites (ongoing)
Industry sites often send real enquiries, which general directories rarely do. Choose by sector:
| Sector | Sites worth checking |
|---|---|
| Trades and home services | Checkatrade, MyBuilder, Rated People, TrustATrader, Bark |
| Hospitality and tourism | TripAdvisor, OpenTable, Visit England / regional tourism boards |
| Home design and renovation | Houzz |
| Health and dental | NHS service directory (if eligible), Doctify, relevant professional bodies |
| Legal | Law Society “Find a Solicitor”, Review Solicitors |
| Local community | Chamber of Commerce, council business directories, local news sites |
Many trade platforms have a free basic profile but sell leads or memberships.
Check what’s included before committing. Membership bodies and chambers of commerce often include a directory listing as part of membership.
Find and fix duplicates and old listings
If your business has moved, rebranded or changed numbers, old citations are probably still live. Fixing them is often worth more than adding new ones.
- Search your old details. Search Google for your old phone number and old address in quotation marks.
- List what you find in a spreadsheet: site, URL, what’s wrong.
- Claim and correct listings you can control.
- Merge or remove duplicates using each site’s support or “report a problem” option.
- Re-check in 4–6 weeks. Some directories update slowly or re-import old data.
Make your website the source of truth
Every citation should match your website, so the website has to be right first. On a WordPress site:
- Show your NAP in the footer or contact page in the exact master-sheet format.
- Add LocalBusiness schema so search engines can read your name, address, phone, hours and geo-coordinates in a structured way. Our guide to LocalBusiness schema for WordPress explains the fields.
- If you serve several towns, build genuine location pages rather than stuffing town names into one page.
FoundHint helps here: it adds LocalBusiness schema, creates location landing pages and connects to your Google Business Profile for posts and review management from WordPress, so your on-site data and your primary listing stay aligned.
Its local ranking grid lets you see whether your visibility changes across your area after the citation work, rather than guessing.
Optimize your Google Business Profile without leaving WordPress
Connect your GBP profile, compare it with your website and fix the gaps FoundHint finds.
- Business Profile audit and optimization
- Google Post scheduling
- Review management and replies
- Local rank tracking on a map grid
Common mistakes to avoid
- Chasing volume. Mass submissions to low-quality directories rarely help and are hard to keep updated.
- Adding keywords to your business name (e.g. “Harlow Plumbing – Emergency Plumber Leeds”). It breaks consistency and can breach Google’s guidelines.
- Creating instead of claiming. Always search before you sign up, or you’ll create duplicates.
- Using a different phone number per site without a clear tracking plan.
- Forgetting to update. Changed hours or a new number? Update Tier 1 the same day, then Tier 2.
- Paying for upgrades you don’t need. The citation value comes from the free listing.
Your first-week checklist
- Master NAP sheet written
- Website NAP and LocalBusiness schema match the sheet
- Google Business Profile claimed and verified
- Bing Places imported from Google
- Apple Business location claimed
- Yell.com listing claimed
- Facebook Page and Yelp checked
- Old details searched for duplicates
Frequently Asked Questions
What are the best free local citation sites for the UK?
Google Business Profile, Bing Places, Apple Business, Yell.com, Facebook and Yelp UK. After those, add a few UK directories such as Thomson Local, FreeIndex and Cylex, then industry sites.
Is Yell free for UK businesses?
Yes. Yell offers a free basic listing on Yell.com, including reviews. Paid advertising is optional.
How do I get my business on Apple Maps in the UK?
Claim your location in Apple Business, Apple’s free platform that replaced Apple Business Connect in April 2026.
How many citations does a UK business need?
There’s no fixed number. Most small businesses do well with the six core platforms, five to ten general UK directories and the main sites for their industry, all with identical NAP.
Do citations still help local SEO?
Yes, as a supporting signal. They help confirm your details and can bring direct customers, but your Google Business Profile, reviews and website usually have more impact.
Should I pay for a citation-building service?
It can save time for multi-location businesses or agencies. For a single location, claiming the core sites yourself is usually enough.
Can I list a home-based business without showing my address?
Yes, on most major platforms. Set yourself up as a service-area business and hide the address where the option exists.




